Return and Refund Policy

At Zouq Homes, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.

To request a return or refund, kindly share your order details and product images with us at:

📧 shopzouq26@gmail.com
📞 +92 342 9292919
📍 Lahore, Pakistan

Return Conditions

  • Items must be unused and in original condition.
  • Customized or personalized products cannot be returned or exchanged.
  • Return requests made after 3 days of delivery may not be accepted.

Refund Process

Once your return request is approved, refunds will be processed within 5–7 business days.

Exchange Policy

We only replace items if they are damaged, defective, or incorrect upon delivery.

Thank you for shopping with Zouq Homes.